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Imagine you could find out how your customers, your members, your employees or your supporters truly feel about your brands, your company, your products, or even about themselves. Not just what they say, but what they truly believe, which will most strongly influence their future behavior.
And, even better, you get an Early Warning when there are signs of an emerging problem: the likely loss of a customer, a drop in productivity, lack of compliance, or a decline in wellbeing. This means you can apply proven interventions to avoid a negative scenario eventuating. This is Your Early Warning System.
When you ask questions, you get answers. You might ask your employees some questions after a training session to make sure the training objectives have been met, or your customers if they are happy with what you offer, or your staff to monitor their wellbeing. You will get answers, so you know what they say. But how firmly do they believe in their answers?
We add implicit measures to traditional questionnaire-based methods that reveal to what degree a respondent actually believes in what they say. We call this the Confidence Index. It’s based on scientific research, it’s simple, inexpensive, and effective. How do implicit measures work?
Our Early Warning System will identify if a customer is likely to soon switch to another product or service; or that one of your sales staff is developing a motivational or confidence problem; or whether staff attending a Compliance, Health & Safety or skills training session are not likely to act on what they learned; or if your customers are not convinced by what you are saying about your sustainability or other corporate responsibility activities.
Our Early Warning System identifies individuals who require intervention to prevent an undesired outcome. Where the numbers are large, we can send automatic messages to each one of them, tailored to their responses and applying embedded primes that have proven to shape behavior.
The good news is that your Early Warning System does not cost much, is easy to administer, and does not require your respondents – may they be customers or employees – to do more than answer a few simple questions.
We are a spin-out from Neurohm, a company that is the global leader in measuring to what degree respondents truly believe in what they say. Neurohm’s US-patented technology is being used in more than 50 countries.
Our Early Warning System applies Neurohm’s unique technology to allow you to identify and address current and potential future challenges.
We can tell you who you need to personally deal with, while sending automated messages with embedded primes to other respondents to encourage their positive behavior or shape their current behavior in the desired way.
Find out more about Neurohm by visiting their site: www.neurohm.com
